Last Updated: January 1, 2025
DESIGN MOOD ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect the information you provide through our website www.designmood.art (the "Site").
Contacts
If you have any questions, requests, or wish to file a complaint regarding our data handling, you can contact us at the email address info@designmood.art or write to us at the following address:
Via San Carlo, 16
18028 - Montalto Carpasio (IM)
Italy
1. Information We Collect
When you visit our Site or interact with us, we collect several types of information:
Personal Information
What we collect: Name, email address, phone number, billing and shipping address, payment data, and design preferences.
When: When you make a purchase, request a custom furniture quote, request interior design services, or contact us for support.
Technical Information
What we collect: IP address, browser type, operating system, browsing data (e.g., pages visited, time spent), and device information.
When: Automatically when you access our Site, using cookies and similar technologies.
Custom Furniture and Interior Design Information
What we collect: Details related to your custom design requests and interior design services, such as design preferences, measurements, desired materials, budget, and other necessary information to complete the project.
When: When you provide this information through consultations, online forms, or emails.
Purchase Information
What we collect: Data related to orders, including purchased products, payment information, and delivery preferences.
When: When you purchase a product from our catalog.
2. How We Use Your Information
We use the collected information for:
Providing Services: Creating custom furniture, offering interior design services, processing orders, managing payments, and organizing deliveries.
Communicating with You: Sending order confirmations, project updates, and responding to your support requests.
Marketing: Sending you information about new products, interior design services, promotions, and special offers, with your consent.
Improving the Site: Analyzing user behavior to optimize the browsing experience.
Complying with Legal Obligations: Meeting regulatory requirements and protecting our rights.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We share your data only in the following cases:
Service Providers: Partners who help us manage the Site, process payments, create custom furniture, provide interior design services, or organize deliveries.
Artisans and Designers: To create custom furniture and interior design projects according to your specifications.
Legal Obligations: If required by law or to protect our rights.
Consent: With your explicit consent, if necessary.
4. Data Security
We adopt technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. However, no system is completely secure, so we cannot guarantee absolute security.
5. User Rights
In accordance with the General Data Protection Regulation (GDPR) and other regulations, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete information.
Deletion: Request the deletion of your data.
Restriction: Limit the use of your data under certain circumstances.
Portability: Receive your data in a structured format.
Objection: Object to the processing of your data for legitimate reasons.
To exercise these rights, contact us at info@designmood.art .
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our Site. You can manage cookie preferences via your browser settings. For more information, please refer to our Cookie Policy.
7. Data Retention
We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. For example:
Order-related data is retained for 10 years to ensure transaction traceability.
Custom design and interior design data is retained for 10 years for potential assistance or modification requests.
8. Changes to Privacy Policy
We reserve the right to update this privacy policy. We will inform you of any changes by posting the new version on the Site.
9. Complaints
If you are not satisfied with how we handle your data, you can file a complaint at info@designmood.art . You also have the right to contact the relevant data protection authority.
10. Additional Information for California Residents (CCPA)
If you are a resident of California, you have the right to:
Know what personal data we collect and how we use it.
Request the deletion of your personal data.
Opt-out of the sale of your personal data (if applicable).
To exercise these rights, contact us at info@designmood.art .
11. Additional Information for EEA Residents (GDPR)
If you are an EU resident, you have the right to:
Object to the processing of your data for direct marketing purposes.
Request the portability of your data.
Withdraw consent at any time.
To exercise these rights, contact us at info@designmood.art .
Last Updated: January 1, 2025